INCLUSIVE EDUCATION · EVERYDAY SUPPORT

Hello, I’m Joanne!

Every child
carries their
own light.

I help learners including neurodivergent learners to find their way in mainstream classrooms and help the adults around them know how to support them.

Let’s find your next step ↗Come, get to know me ↓

Hand-drawn illustration of a child and an adult exploring a path together towards a glowing firefly

Walk beside. Notice more. Grow together.

For schools✳For teachers✳For shadow aides✳For parents✳With the learner at the heart

THE PERSON BEHIND FIREFLY ACTION

I started beside
the learner.
I still do.

My journey began in 2016 as a shadow aide, also known as a Personal Learning Assistant (PLA). Working alongside learners taught me to notice the things that can be missed: the instruction that feels confusing, the transition that feels too fast, the small adjustment that opens a door.

Today, I bring that perspective to families, educators, and schools, supporting learners with diverse strengths and needs. I specialise in supporting neurodivergent learners, including autistic learners and those with ADHD and dyslexia, to participate and adapt in mainstream settings.

Joanne Loh Founder, Firefly Action

Teachers

Parents

Therapists

The learnerat the heart

Joanne connects
the dots

MY PLACE IS BETWEEN PEOPLE

A bridge between
understanding
and everyday life.

Parents know their child. Teachers know their classroom. Therapists bring their specialist perspective. The learner has their own voice and experience.

I help these perspectives meet. I support the adults around the learner to communicate openly, understand one another’s observations, and agree on shared goals. Together, we turn those goals into practical support at school and at home, with the learner’s voice at the centre.

“Do with, not for.”

THE STORY BEHIND FIREFLY ACTION

From age 10
to university.

I supported a neurodivergent learner from Year 4, around age 10, through to age 18 and university. Across eight years, we worked through academic challenges, social situations, changes in school life, and growing independence.

I had the privilege of both supporting this journey and witnessing what becomes possible when a learner, their family, teachers, therapists, and support team work towards shared goals. Each person brought something valuable. Together, thoughtful support helped create opportunities for the learner to grow and succeed.

Explore what that support involved ↓

Finding a way to learn

Understanding instructions, approaching tasks, and finding learning strategies that fit the learner. Academic support is part of a bigger picture.

This experience helped shape Firefly Action. Every child carries their own light: their own strengths, interests, and ways of learning. My purpose is to help others recognise that light and bring the people around the learner together to support it. Small, thoughtful actions can make a meaningful difference over time. Every learner’s path is their own.

LET’S PUT UNDERSTANDING INTO ACTION

Where can we
walk with you?

Practical support for the people who spend everyday life with a learner.

For teachers & education teams

Workshops & teacher training

Small steps. More inclusive classrooms.

Build practical ways to support autistic learners, learners with ADHD, dyslexia, and other learning differences in mainstream classrooms. LEARN & GUIDE provide practical frameworks for observing, understanding barriers, adjusting support, and reviewing what happens next.

A few voices from the journey Swipe to explore ↔

1 / 3

Discuss a workshop ↗

For school leaders & directors

School consultation

Build a place for every learner.

Plan or develop a Special Educational Needs (SEN) department with attention to learner support, staff roles, family communication, and everyday classroom practice. Start with your school’s context and identify realistic next steps.

Discuss your school ↗

For shadow aides & schools

Shadow aide training

Support beside the learner.

Develop the observation, communication, and practical support skills of Personal Learning Assistants (PLAs). Explore how to work with teachers and families while helping learners participate and grow towards independence.

Explore aide training ↗

For parents & caregivers

Parent consultation & home learning

Find a way forward, together.

Make sense of daily learning challenges and explore support that fits your child and family. Guidance can include home learning routines, homeschooling approaches, and communication with school.

Talk about your child ↗

For children & young people

Direct learner support

Learning for school. Skills for life.

Individual support for learners with diverse strengths and needs, including those who find mainstream classroom demands difficult. Every learning plan is thoughtfully designed around the learner’s strengths, interests, needs, and goals, then reviewed and adapted as they grow. Support may focus on learning strategies, classroom participation, social understanding, transitions, and everyday independence. I also help the adults around the learner communicate, agree on shared goals, and work together towards them. Shadow aide / PLA support can be discussed according to needs and availability.

Words from parents & learners Swipe to explore ↔

1 / 5

Explore learner support ↗

BETTER, TOGETHER

Meet Rusiati.

A shared belief. A wider circle.

Joanne works with Rusiati Yo, Firefly Action’s Indonesia Programme Lead and teacher trainer. Rusiati brings 30 years of education experience to our collaboration.

Together, we bring practical learner support and educator experience into conversations with schools and families, with a shared focus on helping adults support learners more thoughtfully.

Small light.
Huge impact.

Joanne LohFounder & inclusive educator+Rusiati YoIndonesia Programme Lead

MET AT A CONFERENCE? GLAD YOU’RE HERE.

Let’s keep the
conversation going.

Tell me a little about your learner, family, or school and the support you’re looking for. We can explore a useful next step together.

I’d like to talk about…

Send me an email ↗Say hello on Instagram ↗

Email: fireflyaction@gmail.comInstagram: @withmsjoanne